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Store Policy


Terms of Use

Last Updated: August 04, 2020

Welcome to our website (herein referred to as “mi butter”) and our Terms of Use (these “Terms”). These Terms are important and affect your legal rights, so please read them carefully.

By accessing or using the website, mobile applications or blogs (collectively, the “Site”) provided by mi butter that link to these Terms, you agree to be bound by these Terms and all the terms incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Site or order, receive or use the menu or other products made available through the Site (collectively, the “Products”).

These Terms do not alter in any way the terms or conditions of any other agreement you may have with us in respect of any products, services or otherwise. If you are using the Site on behalf of any person or entity, you represent and warrant that you are authorised to accept these Terms on such person or entity’s behalf and that such person or entity agrees to be responsible to us if you or such person or entity violates these Terms.

mi butter reserves the right to change or modify these Terms at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of such changes, such as by sending an email notification, providing notice through the Site or updating the “Last Updated” date at the beginning of these Terms. By continuing to access or use the Site or order, receive or use Products, you confirm your acceptance of the revised Terms and all of the terms incorporated therein by reference.

We encourage you to review the Terms frequently to ensure that you understand the terms and conditions that apply when you access or use the Site or order, receive or use the Products. If you do not agree to the revised Terms, you may not access or use the Site or order, receive or use the Products.

Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.


The website is not targeted toward or intended for use by anyone. By using the site, you represent and warrant that you:

  1. have not been previously suspended or removed from the site or engaged in any activity that could result in suspension or removal from the site;

  2. do not have more than one mi butter account; and

  3. have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party.


Registration, Account and Communication Preferences

In order to access and use certain areas or features of the site, you will need to register for a mi butter account. By creating an account, you agree to:

  1. provide accurate, current and complete account information;

  2. maintain and promptly update, as necessary, your account information;

  3. maintain the security of your account credentials;

  4. be responsible for the acts or omissions of any third party who has authority to access or use the Site on your behalf; and

  5. immediately notify us if you discover or otherwise suspect any security breaches related to the Site or your account.

By creating a mi butter account, you also consent to receive electronic communications from mi butter (e.g., via email or by posting notices to the Site). These communications may include notices about your account (e.g., payment authorisations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of electronic communications from us by printing a paper copy or saving an electronic copy.


We may also send you promotional communications via email, including, but not limited to, newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

Promotion Codes

From time to time we offer promotional discounts in the form of a promotion code. Promotion codes are limited to one code per customer and can only be used on the first order.


Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. mi butter is committed to protecting your privacy. mi butter will not use or share your information with anyone except as described in this Privacy Policy. mi butter uses your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

mi butter collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other site accessible from them. We also collect information about the transactions you undertake. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of information and preferences

We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about mi butter’s products and services.

We like to hear your views to help us improve our service. From time to time, we may contact you by email to ask your opinions. If you do not want to be contacted for this purpose, please make your choice on the “Account > Settings” page. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosure of your information

We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Other website

Our web site may contain links to other web site which are outside our control and are not covered by this Privacy Policy. If you access other site using the links provided, the operators of these site may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Terms of Sale

We offer different combo’s (each, mi butter combos”). For more information about our mi butter combos please visit the “Menu” page on our website. Note that we do not currently deliver butter in South Africa only, so please visit our “FAQ” page to see if we deliver to your area.


Payment and Billing Information

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorised to use the designated payment method and that you authorise us (or our third party payment processor) to charge your payment method for the total amount of your subscription or other purchase (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your Order. In the event you want to change, or update payment information associated with your mi butter account, you can do so at any time by logging into your account and editing your payment information.

You acknowledge that the amount billed may vary due to promotional offers, changes to the price offering or changes in applicable taxes or other charges, and you authorise us (or our third party payment processor) to charge your payment method for the corresponding amount.

Pricing and Availability

All prices are shown in rand and applicable taxes and other charges, if any, are additional. We reserve the right to adjust prices as we may determine in our sole discretion, at any time and without notice. We will not, however, be able to notify you of changes in any applicable taxes.

All of our Products are subject to availability, and we reserve the right to impose quantity limits on any Order, to reject all or part of an Order, to discontinue offering certain Products and to substitute Products without prior notice. We strive to provide you with high-quality Products and given the perishable nature of certain Products and market conditions beyond our control, we may be required to make substitutions from time to time.

Shipping and Handling

You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Generally, shipping is handled by a third-party courier. All Products purchased from us are made pursuant to a shipment contract. This means that title to and the risk of loss of such Products passes to you upon our delivery of the Product to the third-party courier.

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